Tri-State homeowners are feeling betrayed and scammed, claiming they were 'ghosted' by Crown Pointe Roofing & Remodeling after paying thousands upfront for home improvements. The story of Karen Huelsman is a stark example of the alleged fraud. She hired Crown Pointe in the spring of 2025 to replace windows in her home, expecting a job worth over $50,000. On June 24, 2025, she paid a substantial down payment of $24,745. However, the company hasn't completed any work, and when the issues became apparent, they disappeared, leaving Huelsman and other victims in the lurch. This isn't an isolated incident; a Facebook group, 'Ripped off by Crown Pointe Roofing & Remodeling', has 13 members, all sharing similar experiences. The company's offices in Blue Ash and Fort Thomas are empty, and CEO Quincy Barrett is refusing to comment until he consults his attorney. This situation highlights the importance of thorough research and due diligence when hiring contractors, as it seems Crown Pointe took advantage of their clients' trust.
